Payments & Shipping

Payments

  • For local pickups, please notify us by phone at least one hour before arrival.
  • For shipped orders, we accept all major card types and payment methods supported by Shopify.

Shipping

  • Shipping quotes: Contact us in advance for a shipping cost estimate.
  • Processing time: Orders ship within 1-2 business days after payment is received.
  • Carriers: We ship via UPS, Canpar, Purolator, and Canada Post to Canada and the U.S.
  • Delivery times:
    • Within Canada: Typically 1-3 business days.
    • To the U.S.: Usually 5-7 business days.
  • Local pickup option: Customers in the Greater Toronto Area (GTA) can pick up orders for free at our Toronto warehouse.
  • P.O. Box restriction: We do not ship to P.O. Boxes; a physical address is required for every confirmed order.